Vitamix Sucks Customer Reviews and Feedback

From Everything.Sucks

Vitamix, privately owned and operated by the Barnard family since 1921, manufactures blenders for consumers and for the restaurant and hospitality industry. Vitamix has been based in Olmsted Township, Ohio, since 1948. It employs nearly 1,000 people, most at its Northeast Ohio headquarters and manufacturing facilities.

Kayla shared her experience using the blender, "I recently purchased the Vitamix Professional Series 500 Blender for $600CAN and couldn't believe I didn't at least get glass for that price! this blender works well for thin smoothies but it definitely isn't one I'd want to use to make soups as it claims you can. When trying to blend a carrot it continuously got stuck and wouldn't blend and what it did blend it only turned into little pieces but nothing resembling liquid. I found this blender was defiantly over hyped and is only good for thin smoothies and when I tried to make a thick smoothie it also had a lot of problems blending. Over all it defiantly is NOT worth $600. I recently purchased one of these high end blenders for $600CAN and couldn't believe I didn't at least get glass for that price! this blender works well for thin smoothies but it definitely isn't one I'd want to use to make soups as it claims you can. When trying to blend a carrot it continuously got stuck and wouldn't blend and what it did blend it only turned into little pieces but nothing resembling liquid. I found this blender was defiantly over hyped and is only good for thin smoothies and when I tried to make a thick smoothie it also had a lot of problems blending. Over all it defiantly is NOT worth $600. "


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Former Employee - Warehouse Associate says

"I worked at Vitamix full-time Cons: Overtime even when the numbers don't indicate it is necessary"

Former Employee - Marketing says

"I worked at Vitamix full-time for more than 5 years Cons: Number one is the lack of leadership--from the top down. Jodi Berg spent time getting her degree and talking about "people" and "purpose" but is one of the worst leaders I've met. She is very disingenuous and often can be downright nasty behind closed doors. People see her speak and think--like she thinks of herself--like she is a messiah. She is not. Once the COO left, people were promoted into positions they weren't qualified for. The COO job is one the company needs desperately, but it has to be someone with global experience. They are a company that doesn't know how to be international but pretends like they are doing great."

Current Employee - Anonymous Employee says

"I have been working at Vitamix full-time for more than a year Cons: Terrible politics. Miserable people. I left a great company to come to Vitamix. Worst career move and I am filled with regret. Hope to be out soon. If you don’t believe me, go find one of the 12 people that quit in the last 3 months. People are dropping like flies! It’s the “B Team” of management!"

Former Employee - Sales Specialist/Event Demonstrator says

"I worked at Vitamix full-time for more than a year Cons: Several. Every negative review here has some truth to it. Long hours, poor pay, extreme labour."

Current Employee - Sales Representative says

"I have been working at Vitamix part-time for more than 5 years Cons: Pay used to be really good and you thought you worked for a company that cared, but Jodi changed everything. Vitamix lost over 1/2 their sales reps due to this drop in pay. There are benefits, but some of these are tricky. Part time people can not get health insurance. Pay is only 11 dollars an hour. 12 hour days and you're not paid for your hour lunch. There is a weekly call where they try to teach you how to sale. In some states you have to sell at lease $1,500 a day before you see any commission, and the commission is only 9%, also the taxes on your commission is a flat 25%. In other words, if you do make any commission it's not very much, unless it's the holiday season. The $1,500 is a weekly threshold, not daily. So, if you sell 2 grand worth of product in one day and the next day you sell a grand worth of product, Vitamix will take your commission away to make up for not hitting your threshold. Moving from a sales rep position in Costco to working in the headquarters is very, very limited. Setting up and breaking down big booths, taking inventory, shopping for food, trying not to get hit by the Costco machines when they are setting up their inventory can be very stressful and all for 11 dollars an hour."

Former Employee - Anonymous Employee says

"I worked at Vitamix full-time Cons: hours ,overtime,professionalism ,sick days time off"

Current Employee - Sales Specialist/Event Demonstrator says

"I have been working at Vitamix part-time for more than 3 years Cons: I am not a college student, so $11/hr sucks. Pay has been cut significantly. Over the course of a 10 day show there is a $12,000 threshold before you are paid $1 in commissions. The hours are long and the work is hard. Be ready to be treated like you cannot do better by shoppers and like you are just there to feed them. Be ready to be told that big things are coming in the future, but not being told truthfully that it will not impact you. Be ready to work for years and not have the opportunity to grow into other positions. Expect to attend corporate events, during which you are told by the CEO, CFO, etc. that your pay will be cut but you can now get benefits (that you cannot afford), but go on Glass door and write about how wonderful Vitamix is. Expect to not have time to work a second job, which if you have a family and bills you will need. Expect to not be able to take days off, even if you are sick, because you cannot afford it. Expect no one to mention the class action labor lawsuit filed in California."


"I worked at Vitamix Cons: You will work for peanuts and make no money A lot of time away from home and you will fight with the managers to get a decent hotel. When I was training I had hookers that were asking if they could come in my room. Classy vitamix! Also, when you sell a vitamix better hope that someone doesn't return one from another store as you will get docked one machine even though it had nothing to do with you. Will not get paid for take down or setup or storing all the roadshow crap at your house and all the driving and where and tear on your vehicle. Hours are ridiculously long and there is no work/life balance. Plus, there is no reason for someone to buy from you ( no sense of urgency) if they can get it cheaper on QVC and make payments and if there is someone at that Costco all the time. Didn't work there that long as I quickly realized how much of a joke and how taken advantaged of I felt If this review saves at least one person from applying for a sales representative/ demonstrator for this company then I've done my job. Bottom line ....don't work for s company that doesn't take care of there employees. There are alot of companies that do care. Work for one of them will be better off and a lot happier. Rant over."

Sales Representative says

"I worked at Vitamix for more than 3 years Cons: Poorly set up and poorly run - only care about appearances. Do not care about their employees. They even asked us to leave good reviews on glassdoor for them."

Former Employee - Product Demonstrator says

"I worked at Vitamix full-time for more than 5 years Cons: Management lies to you. They bring you on board with great fanfare as an official Vitamix employee and completely change the pay structure. So you can no longer afford to work for them. There are lots of other opportunities out there that require less travel, less physicality, pay more, and involve much less nonsense from corporate whiz kids who are clueless about the hard work it takes to sell their products. They squeezed every ounce of fun out of this job. And you're supposed to smile and take a huge pay cut. No thanks. Had enough."

Putaway (Former Employee) says

"If you do your job too well your supervisor will get intimidated, then will find any reason to fire you, very weak staff, it's the blind leading the blind Cons: Insecure staff"

Montador (Former Employee) says

"Um dia tipico de trabalho é ter que lidar com o Ricardo, que é o dono da empresa, super malcriado, que grita, que faz intrigas entre os colaboradores..."

Production ( former ) says

"Every year the company gets worst. Sales are sinking and it appears management is also leaving a sinking ship. False promises, low wages, and raises that are not adjusting to the times. Can you imagine receiving a 20-25 cent raise a year! Cons: Low pay, small raises, mis-management, all about the number, employees don't matter"

Commercial and Consumer Blender (Former Employee) says

"-Extremely supportive coworkers (the most helpful people I know) -The benefits are amazing - not just 401K/PTO/Health Insurance, but Cisco has so many continued learning events and resources, 5 days VTO (volunteer time off) to give back, employee resource organizations to get involved with, on site gym (with awesome classes) and healthcare facilities, plus a lot of on-site events to promote cross-collaboration with other..."

Assembly Worker (Former Employee) says

"After about a few days of working there I thought how in the world could anyone new stay here... I hardly new the different line managers names because they made ZERO effort to introduce themselves or the people you would need to depend on the get these big orders together. When something went wrong or someone screwed up .... they just said something quick to you then proceed to rag on you behind your back .... I heard alot of stuff about employees I didnt even know... just from listening to the way they spoke about each other, behind their backs... it was pretty terrible and it's just grunt work. If you eed a quick buck it but you've been warned Cons: Everything else"

Former employee (Former Employee) says

"The blender maybe a good product. But Vitamix is bad employment. Their attendance policy sucks. Once get 3 points in 90 days or 8 points in one year you will get fired. That is like saying if you get really sick you must come in and get everyone else sick. May have certain things but more likely won't get anything. Supervisors may be all nice but not as nice as they may seem. Give low income for all employees and only get 3 percent raises."

Assembly Line Worker (Former Employee) says

"They say “Family Oriented,” that is completely a lie. They say you will work occasional Saturday’s, which is also a lie. After working for over four months, I was off two Saturday’s. They work you like a peasant and the top management doesn’t care at all. Stop letting Amazon ruin your morals, if you don’t have the employees to complete an order, I recommend having better work procedures. Also, they’ll make you work an hour over your shift, because people are always leaving or getting fired. They have a point system and if you get three points in 90 days you are let go. So, tell me why one day is a point for my kids medical appointment and when I get the flu, since this happens in Ohio, you let someone go? So, you are telling me, you would like to have someone come in completely drained, and possibility getting others sick. I don’t recommend this company to anyone and I will make sure to tell everyone to stay away from your products. Also, letting someone go around Christmas that was a dedicated employee and did extra 12 hour shifts, is sad. Keep your morals the same and people will learn to stay away. Please stay away from this company. Cons: Short breaks, working long hours, and six days a week. Family oriented, but hey, you don’t need to see your kids, because the top management need to fill large Amazon orders so they can become more rich."

Line Assembler (Former Employee) says

"absolute worst place i ever worked full of weird hipsters cosplay cry babies had to hear their voices in my ear everyday because of the tight working space plus a guy that worked there his breathe smelled so bad it made you sick you could smell it in the whole surrounding area and the weird people would get offended if you said something about it Cons: none"

Temp (Former Employee) says

"Tough and Stressful workplace with a lot of drama, clicks, and favortism. Not to mention poor management. Worst place to work in my opinion. If and when you report to management take proof with you such as video or audio recording because if you don't the situation could be flipped on you then you are considered being a trouble maker and it could be grounds let you go. That is how conflicts are handled at Vitamix just be careful. Cons: Repetitive work, two faced employees, high school childish clicks"

Assembler/Production (Current Employee) says

"This company I wouldn't recommend to anyone. No room for advancement unless you clique with people in groups. They try to fire you for anything or threaten to fire you. Was not a good work experience at all."

Production Worker (Former Employee) says

"I loved my supervisor as well as my co-workers its just a shame that the pay is not good for all the work that is done and on top of that the temporary employees don't get hired well over a year and this company has a high turnover rate. Cons: underpaid"

Shipping Coordinator (Former Employee) says

"I loved working at Vitamix, even though it is very hard to get in. I was a hard worker and got promoted very fast. It was very clean and easy to learn new positions. I would go back if had the chance to get actually hired in."

Assembler (Former Employee) says

"I worked third shift which was from 9:30pm-6am.The work consisted of working on a factory assembly line with up to 15 or so people, standing in the same station for 8.5 hours doing the same exact thing repeatedly. I was hired through a temp agency. Temps are treated like garbage because they rarely stick around for longer than a few days. Hired-in workers are incredibly gossipy, lazy or incompetent. Almost everyone hated the job but stayed because the pay is good. There's no sense of teamwork or pride in the work which is really sad. Cons: gossipy co-workers, terrible management, repetitve work, massive employee turnover"

Assembler I (Former Employee) says

"If your looking for empty promises of it will get better Vitamix is the company for you. They treat you like a peasent if you work in assembly you will constantly be told your working in the right direction keep up the good work then when it comes to raises they will tell you that you’re not performing at your best the raises are about .10 cents every year the owner of the company is great but the managers and supervisors treat you like you’re incompetent even if you’re knowledgeable they constantly promise temps full time positions only to keep them as temps I’ve witnessed a warehouse worker stay a temp for 22 months then they hired him in after about a month of them hiring him they fired him for” lack of productivity” please do yourself a favor and stay away from this company it’s far from family friendly and if someone in your family passes away you better make sure the funeral is on a day off or you’ll get tore into by your supervisor or fired they had potential to be a great company but greed and ignorance runs rapid throughout the entire company Cons: It’s kill or be killed"

Assembler/Production (Former Employee) says

"Do NOT work at the Strongsville location!!! I was working as a temp and received a call from the temp agency i worked for saying that they wanted me to be released due tl not following safety policy which is a lie. I was only there a week and was reminded 2 or 3 times to put my safety glasses on. It was right after a break and I didnt even start working yet and someone was telling me to put them on which I always did. It was only those few times. That is all I ever did wrong and no supervisor or manager ever had to talk to me about that or anything else. My orientation was only one and a half hours long and I had to start right away I was barely trained but I picked up extremely fast and I worked at a fast-paced every day. I would say that I was a pretty good worker and I worked my butt off for that company and didn't deserve to be let go over being reminded to put my safety glasses on a few times. And people forgot every day to put them on and we're always reminded including some of the leads. People always come back late from brakes and are on their cell phones on the line and not following any of the policies yet nothing is said and they're being hired in and promoted. So there is a lot of favoritism and terrible terrible terrible management at this location at Vitamix. One girl was extremely sick and they would not allow her to leave or she was going to be fired because she had no points left. So she had to stay at work sick as a dog throwing up constantly. When I first started I actually like the job because it was fast paced and it made the day go by fast and I also liked Cons: Short breaks, bad management, treated unfairly, favoritism, lack of communication, rude people"

Sales Representative (Current Employee) says

"Minimum wage Job . Hard to make commission when they are not on sale . Cons: Too many hours, terrible commission, no paid vacation"

Assembly (Former Employee) says

"If you want 50hr work weeks with no ability to grow this place is for you. Could take up to 2 years to get hired in. Miss a day = point. Clock in late = point. 3 points you’re out. Cons: You won’t get hired in unless you’re a work slave"

Assembly Line Worker (Former Employee) says

"This job is full of bologna. They say that they will work with you and they dont. I came in as a temp they vaguely trained me and then threw me to the wolves. They threw me on a line that moved WAY faster than id been moving in the previous couple of days. After a day of that..they fired me.Over the phone like a bunch of cowards. They keep you as a temp for up to 1 year and dont hire. Twlling lies of not having a position available but I see it posted on their website.Manditory over time on saturday 6:30 am!!!! Staying until 5:15pm and having to be back at 7:15. They day is over with by then! They say they need employees but let you go for no reason. Believe me. I followed all rules and procedures eventhough I saw employees of the company doing otherwise. AND WAS LET GO! Do not waste time going out to the woods of strongsville for your time to be wasted!! They have all these strict rules and their employees dont even follow them. Its really sad. But they have a nice video to show you before you go there and find out the real deal. Smh. Cons: Hard labor, strict rules for temporary employess and more."

Rep. Sales (Former Employee) says

"Sus valores son nulos , el sueldo para nada bueno a comparación de lo que hay que hacer y toda la responsabilidad que conlleva el puesto , no les importa la estabilidad emocional de sus colaboradores ya que los manipulan y te despiden sin explicación alguna , a base de mentiras y sin liquidación Cons: Son doble moral, negreros, exigentes y devalúan el trabajo de sus colaboradores"

Assembler (Current Employee) says

"I've worked for Vitamix for about 7 months and its not the job that makes it bad but the people. The employees are extremely immature HR tries there hardest but problems sometimes never get solved. Managers have inappropriate relationships with employees. In all honesty its like being in high school and having to hear about who's sleeping with who and who wants to fight who all the time. Cons: The unprofessional people"

Murray says

"I just had to replace the jug of my classic Vitamic blender. The new jug cost Euro200. This is incredibly expensive but I had no choice and was expecting the thick plastic jug with the rubberised lid that I am used to from Vitamix. What I received is a very inferior quality jug with a hard plastic lid. It appears that Vitamix is now using inferior plastics but charging premium prices. I have sent 2 queries to vitamic international with no response. This is no longer a high quality product but they are still charging premium prices. Such a pity as the brand was incredible."

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